The Masonic Design Company is a division of Bromley Business Promotion Limited.

Registered Office: 6 Foxbury Drive, Orpington, Kent BR6 6EL.

Telephone: 01689 600907 Email@ info@masonicdesign.co.uk

Registered in England & Wales No: 6821502
VAT Registration No: 947 6239 84

Please Note: All prices on the website are inclusive of UK VAT, and postage costs will be shown at the checkout.

Delivery
Orders are normally despatched within a few days of receipt of the order via Royal Mail. However, handling of orders can take a little longer than usual in exceptionally busy periods. We will advise you if any items are out of stock.

Conditions of Use
 
Payment Methods

We accept payment using any credit card bearing the Visa or Mastercard logo, or any debit card bearing a Switch, Solo or Visa Delta logo. Payments are processed by Paypal, and we have no access to our customers' financial information.

Trading Policy

It is always our intention to deal with all of our customers promptly, efficiently and fairly at all times. However, occasional problems will arise.

Non-Delivery

Whilst we do try to despatch orders promptly, please allow 28 days before enquiring, in case the item which you have ordered is temporarily out of stock. In the event of any item which you have ordered and paid for becoming unavailable from our suppliers, we grant full credit, which can be used against further purchases or is readily refundable in cash on request.

In Case Of Error Or Damage

Should there be a problem with your order, which we will gladly rectify, please contact us before you take any other action, so that we can advise you of the most efficient means of dealing with the problem.

Stock Availability & Prices

Products which are imported specially from many parts of the world may be subject to erratic supply, and we may ask for your patience.

Prices are subject to change at times due to fluctuations in exchange rates and to suppliers' price increases and reductions. However we make great efforts to keep these changes to a minimum. We will do our best to inform you of any delays.

If you prefer to order by telephone, we can deal with your call personally during office hours. Our telephone number is 01689 600907.

Privacy Policy
 
Data Protection Act

We record on our computer system the name, address and email address of each of our customers, together with information concerning the purchases made.

This information is used purely to enable us to handle orders and to make relevant information available to customers.

This information is not made available to other companies or individuals.

Subscribers to our Newsletter, Special Offers, and/or Promotions can unsubscribe at any time by sending an email to info@masonicdesign.co.uk with the words "unsubscribe" in the Subject Line.

Credit and/or debit card details are processed by Paypal and we are not able to access this information.